Booking and planning fees
Domestic bookings:
With airfares: $50/booking
Without airfares: $30/booking
International bookings:
With airfares: $100/booking
Without airfares: $70/booking
Travel planning
If your trip is longer than 2 weeks or includes at least 2 destinations with flights, accommodation, and attractions there will be a non-refundable planning and quoting fee, even if you choose not to go ahead with the quote. If you choose to go ahead with the booking, this will turn into your booking fee.
Travel planning fee: $100/quote
Payment fees
Direct Transfer: No additional fee
Visa Credit Card and Debit Card: 2.2%/payment
MasterCard Credit Card and Debit Card: 2.2%/payment
American Express Credit Card and Debit Card: 2.2%/payment
Cancellation and change fees
Subject to your refund and remedy rights under the Australian Consumer Law, the following change and cancellation fees apply to all bookings in addition to supplier fees:
Changes
Domestic/Trans-Tasman: $30/person/booking
International (excluding Trans-Tasman): $75/person/booking
Cancellations
Domestic/Trans-Tasman: $50/person/booking
International (excluding Trans-Tasman): $100/person/booking